RESIDENTS’ RIGHTS

It is important that retirement village Residents’ feel secure in their accommodation in a retirement village villa or apartment.

The rights of retirement village Residents’ are defined in the Retirement Villages Act 2003 and Retirement Villages Code of Practice 2008.

These documents describe the rights of people living in retirement villages and provide a set of guiding principles for how Residents’ are to be treated, including:

 

  • The interests of the resident shall be a primary consideration in all action concerning them
  • There should be respect for their existing capacities
  • They should have a say in all matters affecting them

Retirement Villages ACT 2003

The Retirement Villages Act 2003 came into force on
1 February 2004. It comes under the portfolio of the Ministry of Housing and Urban Development.
​It is in the portfolio of the Minister, the Hon Megan Woods. Andrew Crisp has been Chief Executive of the Ministry of Housing and Urban Development (HUD) since December 2018.The Act is seen to be “self-regulating”.

The Act is seen to be “self-regulating”. The Retirement Commissioner has required a review of various sections of the Act and the disputes process has been researched by her office.

Code of Practice 2008

The Code of Practice 2008 sets out further rights and obligations of retirement village operators and residents. It provides a set of minimum requirements that all retirement village operators must comply with.

Provisions in the Code override any less-favourable term in an occupation right agreement and are enforceable by residents against operators.

Residents' Rights Resources

Click on the links below to have a look at the offical Documents:

Please feel free to use this form to contact us through the
 RVRANZ website